Fixing a Paper Jam | HP ENVY 5540 Printer | HP

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[Fixing a Paper Jam | HP ENVY 5540 Printer | HP



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Learn how to clear a paper jam on the HP ENVY 5540 printer. Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The steps in this video apply to both real and false paper jams.

Learn more about fixing paper jams on the HP ENVY 5540 printer on our support site:

The steps in this video apply to the following printers:
HP ENVY 5540 All-in-One Printer
HP ENVY 5542 All-in-One Printer
HP ENVY 5544 All-in-One Printer
HP ENVY 5545 All-in-One Printer
HP ENVY 5546 All-in-One Printer
HP ENVY 5547 All-in-One Printer
HP ENVY 5548 All-in-One Printer
HP ENVY 5640 All-in-One Printer
HP ENVY 5643 All-in-One Printer
HP ENVY 5644 All-in-One Printer
HP ENVY 5646 All-in-One Printer
HP ENVY 5660 All-in-One Printer
HP ENVY 5664 All-in-One Printer
HP ENVY 5665 All-in-One Printer
HP DeskJet Ink Advantage 5575 All-in-One Printer

For other helpful videos go to or

More support options for your printer are available at

Steps to clear a paper jam on the HP ENVY 5540:
Remove jammed paper from the output tray, input tray, underneath the printer, and ink cartridge access area.
Make sure the carriage can move freely.
Clean the page smears.
Manually clean the paper feed rollers with a dampened cloth.
Reset the printer.
If none of these steps remove the paper jam error, service the printer.

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This video was produced by HP.

Fixing a Paper Jam on the HP ENVY 5540 Printer | HP ENVY | HP

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